Verizon Wireless Online Personalization Senior Analyst in Piscataway, New Jersey
The Online Personalization Senior Analyst will be an integral of the personalization team responsible for executing personalization initiatives on vzw.com. The role will focus flawless execution of targeted customer experiences across all aspects of the site. To be effective, this position requires an individual who can leverage technology, data and content to deliver results.
This role will work within a fast paced, highly cross-functional environment to deliver targeted tests to gain customer insights and drive results. To be successful, this individual will partner with various teams within Verizon Wireless and digital operations to identify opportunities that widen our position in the marketplace.
•Serve as key business SME and point of contact for digital Personalization
•Monitor the competitive market place and quantify new opportunities
•Keep current on emerging technologies and changing customer expectations.
•Collaborate with other internal organizations, channels, agencies and 3rd party partners to identify and execute integrated and cross-channel initiatives
•Act as end-user advocate and ensure balanced decisions are made
•Ensure clear communication and coordination across business
•Document and drive key business metrics and reporting
•Manage the end to end execution of tests: work with functional groups to ensure functions have what they need, and work meets requirements of test definition brief
•Identify testing roadblocks and escalate as needed
•3+ years experiencein online / eCommerce
•Strong business, sales, and customer service interaction track record with excellent communication skills
•Clear and effective verbal, writing, and presentation skills
•Experience with Oracle Commerce and the Adobe Marketing Cloud products
•Bachelor's Degree preferred;
•Technical and Marketing backgrounds a plus
•History of delivering results on time and ahead of goal
•Proven track record in creating and executing effective co-marketing programs to help grow sales, traffic and/or engagement
Equal Employment Opportunity
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