Sage Hospitality Resources Valet Parking Attendant in Portland, Oregon
Req # 6429BR
Job Title Valet Parking Attendant
Position Type Full Time - Regular
Location Name Courtyard by Marriott Portland City Center
Why Us Our unique downtown hotel is just blocks from Pioneer Square and close to all things Portland. We embody that friendly northwestern vibe that is the best of Portland. Our team works together to provide every guest with a truly warm and genuine experience. Join our team and you will enjoy close proximity to bus and MAX lines as you utilize our associate discounted monthly Trimet passes. A unique perk, rarely found at other hotels in downtown, is access to our downstairs garage. Instead of running blocks in the rain and heat to pull a guest car, all you need to do here is jog downstairs. Other perks and benefits include: drastically reduced hotel rates for you and your friends and family using the Marriott Explore Rate Program, Sage Restaurant Group discount and health benefits.
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures and handling of luggage.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.
Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Knowledge of hotel services and the local area events and activities.
Ability to drive all speed shifts of vehicles and automobiles.
Excellent driving record as verified by Motor Vehicle Report.
Ability to converse with guests and fellow employees.
Must be able to drive both manual and automatic transmission vehicles.
Excellent hearing required to accommodate city street and garage driving.
Excellent vision required.
Minimal comprehension and literacy required to read and interpret traffic and directional signage.
Must know current motor vehicle laws
Occasionally lifting up to 100 lbs., pushing or pulling cart up to 200 lbs. Bending/kneeling - occasionally during shift when needed to lift or load luggage into vehicle or onto cart. Driving - constant driving of vehicles to and from garages and on streets and driveways. Able to handle multiple arrivals/departures simultaneously and offer a quality experience to guests. Must have vision ability see objects and people up close and at a distance. Must have finger, hand and upper body dexterity to grasp handles, carry bundles and lift packages. Must have upper body strength to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.
Must have a current valid Driver’s License. High school education or equivalent experience
Valet and guest contact experience preferred
Operate all speed shifts of vehicles and automobiles.
Work outside 75% of shift
Abnormal temperatures - exposed to winter and summer temperature extremes.
We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.