Veterans Affairs, Veterans Health Administration Senior Social Worker (Patient Aligned Care Team) NTE Two Years in Raton, New Mexico

Veterans Affairs, Veterans Health Administration
1 vacancy in the following location:
  • Raton, NM
Work Schedule is Full Time - Excepted Service NTE

Opened Tuesday 10/11/2016 (10 day(s) ago)

** Closes Tuesday 11/1/2016 (11 day(s) away)

Job Overview

Vacancy Identification Number (VIN):1821766

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The New Mexico Veterans Affairs Health Care System (NMVAHCS) strives to provide the highest quality primary, secondary and tertiary health care to its beneficiaries through a compassionate, innovative health care system, excellent training and education of health care professionals, and effective use of available resources. As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

Failing to submit any documentation that is required and listed under the "Required Documents" tab may result in loss of consideration.

Relocation/Recruitment Incentives: Relocation/Recruitment Incentives are not authorized for this position.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.



NOTE: This is a temporary position not to exceed two (2) years.

The Senior Social Worker is assigned to the Community Based Outpatient Clinic (CBOC). The Patient Aligned Care Team (PACT) is a comprehensive team which delivers primary care to Veteran patients in a longitudinal rather than episodic fashion and which has as its focus: prevention; health promotion, coordination and chronic disease management. The social worker in this Veteran-centric approach often functions as a care coordinator providing case management to a panel of veterans to ensure that health care meets the needs, as defined by the Veteran. The incumbent will work to fully implement the VHAs Shared Decision Making with aging Veterans as well as their families and care givers within the PACT setting they are assigned to.

Duties may include but are not limited to:

  • Utilize VHA National Social Work templates to complete Triage Assessments, Comprehensive Psychosocial Assessments, and ongoing Case Management notes.
  • Complete assessments to identify problems that cause distress, often impacting the health condition and creating barriers to the Veteran's desired outcomes of their care.
  • Determine level of Case Management Acuity through assessment and work with the Veteran and family in shared decision making to create treatment goals and plans of care to address identified stressors or barriers affecting their desired outcomes.
  • Re-assess as clinically indicated due to changes in status, stressors, barriers, or in-effectiveness of interventions.
  • Help the patient and family to understand the contributing factors to the problem(s) through ongoing education and discuss with them the pros and cons of possible short-term and long-term solutions.
  • Coordinate with VA staff and community agencies to assist in problem solving as needed.
  • Liaison with community professionals regarding needed services for Veterans and/or their families.
  • Establish and maintain effective therapeutic relationships with Veterans and their families.
  • Independently work with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, financial, legal and psychosocial problems.
  • Complete internal and external processes required for age appropriate interventions.

Work Schedule: Monday thru Friday (8:00 am - 4:30 pm) Functional Statement Title/Number: Senior Social Worker CBOC Patient Aligned Care Team (PACT) Fair Labor Standards Act: Exempt Bargaining Unit Status Code: 1276

Travel Required
  • Not Required
Relocation Authorized
  • No
Job Requirements
Key Requirements
  • Must pass pre-employment examination
  • Must be proficient in written and spoken English
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required
  • Selective Service Registration is required for males born after 12/31/1959.
  • Applicants must be a Licensed Social Worker at the Advanced Practice Level


  • Citizenship: Be a citizen of the United States.
  • Education: Have a Master's degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for master's degree in social work.
  • Licensure: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM Website (

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Preferred Experience:

  • Knowledge, skills and ability to complete psychosocial assessments, planning and evidenced based treatment; psychosocial case management; discharge planning coordination; health care coordination; suicide risk assessment and follow-up, individual, family, and group counseling; patient and family education.

  • Intensive case management that focuses on providing psychosocial services to Veterans.

  • Working with Homeless Veterans, admin. Support for web based applications, complex Excel worksheets, Power Point, ability to meet deadlines on suspense items, and general understanding of mental health and substance abuse programs.


Specialized Experience GS-12: Social Workers are licensed or certified to independently practice social work at an advanced level. At least two years should be in an area of specialized social work practice.Senior Social Workers typically practice in a major specialty treatment program area, such as a Polytrauma Rehabilitation Center or Polytrauma Network Site; a Spinal Cord Injury Rehabilitation Center, or a national VHA referral center, such as a national Center for Post-Traumatic Stress Disorder or a national Transplant Center, or other program areas of equivalent scope and complexity. The Senior Social Worker is assigned administrative responsibility for clinical program development and is accountable for clinical program effectiveness and modification of service patterns. They are also assigned in settings where they have no access to social work supervision, such as CBOCs or satellite outpatient clinics. They may be assigned to work with special patient populations with highly-complex health or mental health problems requiring expert level psychosocial interventions, such as VA/DOD liaisons assigned to Military Treatment Facilities as part of seamless transition or social worker case managers in Mental Health Intensive Case Management (MHICM) programs (i.e. HUD/VASH).

Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. In addition, the candidate must demonstrate the professional KSAs below.

  1. Advanced knowledge of and mastery of theories and modalities used in the specialized treatment of complex physical or mental illness. Ability to incorporate complex multiple causation in differential diagnosis and treatment of veteran patients, including making psychosocial and psychiatric diagnoses within approved clinical privileges or scope of practice. Ability to determine priority for services and provide specialized treatment services.

  2. Advanced and expert skill in a range of specialized interventions and treatment modalities used in specialty treatment programs or with special patient populations. This includes individual, group, and/or family counseling or psychotherapy and advanced level psychosocial and/or case management interventions used in the treatment of veterans with polytraumatic injuries, spinal cord injuries, traumatic brain injuries, visual impairment, post-traumatic stress disorder, etc.

  3. Advanced knowledge and expert skill in developing and implementing methods for measuring effectiveness of social work practice and services in the specialty area, utilizing outcome evaluations to improve treatment services. Ability to coordinate the delivery of specialized psychosocial services and programs. Ability to design system changes based on empirical findings.

  4. Ability to provide subject matter consultation to colleagues and students on the psychosocial treatment of patients treated in the specialty area, rendering professional opinions based on experience and expertise and role modeling effective social work practice skills. Ability to teach and mentor staff and students in the specialty area of practice and to provide supervision for licensure or for specialty certifications.

  5. Ability to expand clinical knowledge in the profession, demonstrating innovation in the creation of new models of psychosocial assessment or intervention to identify and address specialized clinical needs. Ability to write policies, procedures, and/or practice guidelines pertaining to the specialty population or specialty treatment program.

References : VA Handbook 5005/23, Part II, Appendix F7, Social Worker Qualification Standards. This can be found in the local Human Resources Office.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Physical Requirements: Heavy Lifting (Up to 30 lbs); Heavy Carrying (Up to 30 lbs); Straight Pulling (none); Pushing (none); Walking (minimal, within office setting only); Standing (minimal, within office setting only); Repeated bending (minimal, within office setting only); Near vision correctable at 13" to 16"; Hearing (aid permitted).

Security Clearance


Additional Information
What To Expect Next

After we receive your complete application package (including all required documents), your qualifications will be reviewed and assigned an initial rating.

We will also review your application to make sure that your résumé supports the answers given in the questionnaire. If your résumé does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. You will be notified when your rating is determined.


VA offers a comprehensive benefits package. This link provides is an overview of the benefits currently offered:

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.

Other Information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

In Accordance with VA Handbook 5383 (VA Drug-Free Workplace Program) Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Salary Range: $71,012.00 to $92,316.00 / Per Year

Series & Grade: GS-0185-12/12

Supervisory Status: No

Who May Apply: United States Citizens

Control Number: 452947500

Job Announcement Number: ABQ-17-003-JMJ-1821766-BU