Fairmont Laundry Supervisor in Riyadh, Saudi Arabia
Creating an engaging work environment for Colleagues of Fairmont Hotels & Resorts is as important as turning moments into memories for our guests. Your organization skills and the values you model as Laundry Supervisor will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.
Located just north of the city, Fairmont Riyadh will be part of a new mixed-use development project comprising the hotel, a convention center and commercial real estate space that will house multinational corporations as well as regional companies. The hotel will feature 298 spacious guestrooms, including Fairmont Gold. Guests will enjoy a selection of dining venues as well as spa and fitness facilities. The convention center comprises 4,000 square meters of meeting and function space.
Summary of Responsibilities:
Reporting to the Manager Position Title, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service
Assist in the administration and supervision of the Laundry operation.Ensure the highest levels of guest service through the application of all Fairmont Riyadh Fairmont Core standards and standard operating policies.
Assist in effectively supervising employee relations within the department through involvement in performance appraisals, recognition, incentive programs and communication meetings.
To actively participate in daily briefing with staff.
Handle guest complaints and inform Laundry Manager/Director of Housekeeping of any damage to guest property as soon as it occurs.
To assist in preparing month end figures on linen quantities used per month for Rooms / Food and Beverage.
To assist in preparing month end write off figures of Linen rooms and Food and Beverage for the Laundry Manager.
To make the Laundry Manager aware of shortage of linen and replacing written off items with new linen.
To make sure agreed opening times in Linen room are observed.
To ensure the counting of linen being sent out and returned is correct – keeping strict accounting procedures. Any discrepancies to be reported to the Laundry Manager.
To spot check incoming linen regarding quality of washing and pressing from the contractual laundry
To check quantity of incoming linen.
To make sure any linen with holes or damages are examined and either repaired or discarded. To investigate why the damage occurred.
To make sure sufficient linen is in circulation.
To provide enough discarded linen for kitchen and housekeeping use, once the appropriate forms are fully completed.
To spot check the uniform exchange and check timely return of clean uniforms from laundry.
To check daily cleaning of workplace.
Maintain a close working relationship with the Housekeeping department.
Ensure the highest standards of cleanliness, maintenance and safety are achieved in the laundry department and throughout the hotel.
Ensure a progressive environment is created and maintained that affords employees the opportunities for job fulfilment within Fairmont Hotels and Resorts.
Maximize hotel profitability by properly managing expenses, labour and other material resources.
To be health & safety conscious and actively involved in maintaining a safe work environment.
Participates in regular inventories and analysis of losses.
To manage the recruitment of colleagues, scheduling & planning of departmental rosters, departmental orientation colleagues and training schedules.
Understands and is aware of all fire and safety procedures as well as occupational health and safety.
To undertake any other duties requested by the Laundry Manager
- Previous experience is an asset
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional ascending or descending ladders, stairs and ramps
Eligible candidate will be provided visa to have work permit required as per the local law.
APPLY TODAY:Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Primary Location: Kingdom of Saudi Arabia-Riyadh-Fairmont Riyadh
Employee Status: Regular
Job Level: Management / Supervisory
Closing Date: 27.Jan.2017, 11:59:00 PM
Req ID: RIY00240