NJ Employer ServiceNow Developer, IT Configuration and Asset Management in roseland, New Jersey

Prudential Financial, Global Business and Technology Solutions, is pursuing a qualified ServiceNow Developer to build business solutions aligned with the enterprise IT Configuration and Asset Management strategy. The developer position is a key technical leadership role for implementing modern business solutions leveraging ServiceNows integrated platform. The candidate will be involved in the design, development and deployment necessary to build our ServiceNow based CMDB. The CMDB will be the foundation for the enhanced IT Asset Management services solution delivered through ServiceNow.Responsibilities:IT Configuration Management -Design and implement solutions following established Configuration Management policies and standardsIntegrate data from multiple data sources into a unified CMDB and ensure data quality and integrity are maintainedIT Asset Management -Design and implement solutions following established IT Asset Management policies and standardsEnsure delivered solution enables the organization to manage the IT asset portfolio with respect to risk, cost, control, IT governance, compliance and business performance objectivesProvide technical and thought leadership in both system integration and application development, while also promoting best practices in these areasWork closely with clients, project managers, and systems management team to clearly define scope of work and provide accurate cost/schedule estimatesReview internal artifacts and deliverables received from vendor partners to ensure they meet solution requirementsLead/contribute to architecture, design & code reviews of IT Configuration and Asset Management solutionsPrepare and maintain technical specifications and documents; architecture diagrams, system documentation, operating manuals, and call flow diagramsTroubleshoot production and test issues; perform root cause analysis, recommend corrective action, and lead the resolution effortsPerform off-hours maintenance and deployments for system releases and provide 24x7 support to maintain service availabilityVEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO