JPMorgan Chase Quality Analyst - Customer Fulfillment in San Antonio, Texas

Quality Analyst - Customer Fulfillment

Description

Quality Control is the support team that oversees monitoring and control of Operations processes to ensure that quality standards are met as defined by the business.

As a Quality Analyst, you will review the completed work from the different areas within Customer Fulfillment against certain policies and procedures. This role requires a deep understanding of the processes and be capable of identifying processes errors or procedure gaps and recording these in a clear and concise manner. A Quality Analyst will also be responsible for handling disputes, communications, feedback, daily reporting, uploading and assigning work, monitoring time off, and workflow management.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Job Other

Primary Location US-TX-San Antonio-Stone Oak Bldg A / 42808

Organization CONSUMER & COMMUNITY BANKING

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: 170015478