Mattress Firm Sales Manager in Training in San Jose, California

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Sales Manager in Training


San Jose


San Jose

Metro Area:

San Jose



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Company: Sleep Train

Founded in 1985 with a single store in Sacramento, CA. Sleep Train has grown to become the largest specialty bedding retailer in the world with over 2500 retail locations. As big as we are, we are not done growing yet! We have an aggressive expansion plan and are looking for passionate and dedicated individuals to join our Sales Manager in Training Program.

You may be thinking, “I don’t know the first thing about mattresses, other than I sleep on one!”

Our answer to that is—that’s okay! Regardless of how much sales or management experience you’ve had over the years or what you studied in college, you can rest assured that with our Sales Manager in Training Program, Sleep Train will provide you with the tools you need to improve lives one night at a time. In addition to an extensive four to six week paid training program, Mattress Firm will provide you a career path that will keep this from being just a stop on your resume. Nearly 100% of our field management team started in the Sales Manager in Training Program. In addition to careers in field leadership, many people in the organization have also taken on positions in warehouse operations, marketing, merchandising, loss prevention, talent acquisition, training and more.

You can also rest easy because we offer a great compensation package that is highly competitive with the potential to gain a monthly bonus! Not only do we offer a comprehensive benefits package including medical, dental, life, vision, 401K, tuition reimbursement and paid time off, we also provide an amazing employee purchase program so you, too, can be sleeping happy!

At Sleep Train, we promote from within, reward success and foster a culture of fun and friendship. There has never been a better time to see what Sleep Train can mean to you!

Sales Manager (Sales Manager in Training)

Job Responsibilities

As a Sales Manager, you have the opportunity to explore your entrepreneurial side. You will be engaged with inside retail sales, marketing, and business development while providing quality customer service.

Additional responsibilities of a Sales Manager include:

Sales Administration

  • Driving sales to meet or exceed budget

  • Executing the company’s selling program

  • Providing excellent customer service during and after the sale

  • Maintaining awareness of competitor’s advertisements and services offered

  • Completing assigned training and development

  • Participating in company/vendor training classes to remain current on products, offerings, and programs

Store Execution

  • Ensuring assigned stores are to company standards

  • Following opening and closing procedures and balancing of books

  • Ensuring policies and state regulations are followed

  • Managing merchandise through verifying open orders daily, transferring merchandise, bagging floor models for transfers and/or customer pickups

  • Communicating with management to keep them informed

  • Assisting in the administrative functions of the store

  • Completing other projects and specials assignments as requested by supervisor

Store Merchandising

  • Ensuring merchandise and POP is current and displayed appropriately

  • Ensuring consistency of store pricing

  • Managing the movement of damaged, discontinued, and slow moving merchandise

Sales Manager (Sales Manager in Training)

Job Requirements

Candidates should possess superior communication and customer service skills. Ideal Sales Managers will have experience with inside sales, marketing, and business development.

Additional requirements of a Sales Manager include:

  • Results Driven

  • Service Oriented

  • Strong fit within organization’s culture

  • Fast thinker with high self- motivation

  • Demonstrates honesty and integrity

  • Ability and willingness to work weekends, evenings, and holidays


  • Strong work ethic

  • Superior customer service skills

  • Excellent relationship-building skills

  • Proven work history in a sales, customer service or service related (restaurant) role is a plus, but not required

  • Self-motivated with a desire to move up to increasingly responsible positions.

  • Ability to learn quickly

  • Highly enthusiastic with a desire and commitment to achieve both personal and professional goals.

  • Desire and willingness to be a constant learner

  • Desire to work in a FUN environment

  • Must be able to work retails hours including weekends and evenings

  • Basic computer proficiency

In addition to the above Skills and Education required, Sleep Train is committed to providing a safe and drug-free work environment. All employees will be subject to a pre-employment background and drug screen as a part of our on-boarding program.

Candidates with interest the following industries should apply:

Customer service, retail, retail management, retail sales, sales management, restaurant management, restaurant services, customer relations, marketing and sales, entry level sales, entry level management, store manager, manager in training, etc.