Kforce Director of Systems Engineering and Operations in Sarasota, Florida

Kforce has a client that is looking for a Director of Systems Engineering and Operations in Sarasota, FL.Overview:The Director of Systems Engineering and Operations role leads Systems Engineering and Operations/help desk teams. This position is responsible for the Engineering and operations of Distributed Computing infrastructure of the organization. By utilizing business, technical, and leadership skills, this role provides personnel management and guides the operations of the technical infrastructure while directing the team in achieving the strategic goals set by the senior management.Extensive contact with all management levels and other technology verticals is required to provision and support complex information technology solutions. This position is accountable for developing and implementing strategic initiatives, while ensuring policies, procedures and guidelines are followed.Responsibilities:

  • Establishes standardized processes and key operational metrics based on ITIL (or other equivalent Framework) to effectively manage the performance of the IT Operations organizations to include, availability and performance of applications and services, Help Desk ticket management, hardware, life-cycle management

  • Position will lead a team of managers, support desk techs and engineers responsible for providing distributed computing services, including virtualization, Cloud, server platforms, and storage

  • Establishes Service Level Agreements and Operating Level Agreements in alignment with Company objectives and customer needs

  • Designs, implements, and manages systems/applications monitoring processes and tools to identify and resolve problems

  • Bachelor's degree required; Bachelor's degree in technical, engineering, computer science or business management field preferred; Bachelor's degree in Computer Science, MIS or related field highly preferred

  • 5 years of management experience preferred

  • Experience with architecture, Management, Migration and Operations of data center assets in cloud, preferably AWS

  • Experience with leading a team in automating various aspects of IT infrastructure like provisioning, patching, change management, configuration management, monitoring and other day-to-day operations items

  • Experience with DevOps and/or migrating/managing a team of Dev-Ops professionals

  • Microsoft Windows Server technologies experience required

  • Experience with Cloud technologies required (e.g. AWS, Azure)

  • VMware virtualization experience required

  • Strong understanding of enterprise storage (e.g. EMC, NetApp)

  • Strong understanding of networking (e.g. TCP/IP, VLANs, Trunking, and Ether-channel)

  • Understanding of Microsoft Exchange and Lync

  • Experience with Citrix XenDesktop and XenApp

  • Experience with Linux (RHEL, SLES)

  • Experience with Backup technologies and Disaster Recovery

  • Experience leading NOC/Help Desk required

  • Current Microsoft and/or VMware certifications a plus

  • Must have a sound understanding of business functions within, and outside of, Information Technology

  • Must have strong technical skills across multiple disciplines

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Years