HP Operational Account Management Advisor in Seoul, South Korea
Operational Account Management Advisor
HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline across areas such as:
-blended reality technology - our unique Sprout by HP will change the way people do things
-Ink in the office
-tablets, phablets, notebooks
We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!
Manages the operational business relationship of mid-size to large domestic accounts; serves on account team.
Conducts and reviews highly complex operational analysis.
Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.
Represents the customer/partner needs and provides business requirements to projects of moderate to high complexity.
Prepares and runs operational performance reviews with the customer/partner and supports improvement plans.
Consults and advises on operational matters of medium complexity to internal clients at peer levels and above.
Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase
Contributes to business- or function-wide solutions that impact multiple business units and/or countries.
Typically partners with internal clients at peer level or one level above.
Education and Experience Required
First-level university degree or equivalent experience; may have advanced university degree.
Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management.
Typically 1-2 years of experience supporting large accounts.
Knowledge and Skills Required
Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
Developing consulting,negotiation and influence skills.
Solid understanding of core company businesses and the revenue cycle.
Superior research and analytical skills.
Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
Demonstrated project management skills such as planning, execution and implementation.
Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Proven ability to establish and maintain good relationships with external customers/partners on peer level and one level above
Basic financial and business acumen.
Ability to identify and implement customer-specific process improvements.
No shift premium (Korea, Republic of)
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