Fairmont Leadership Development Program Participant - Rooms in Shanghai, China

Primary Location

Leadership Development Program Participant

At Fairmont Hotels & Resorts, exceptional service and flavours are the hallmarks of every visit to our restaurants and lounges. The leadership and passion you impart to your team as Assistant Beverage Manager will inspire service and drink offerings that elevate our guests’ dining experience.

Hotel Overview: * *Proud, legendary and lavish, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East. Features 270 elegantly appointed guestrooms and suites with a selection of six restaurants and lounges, the historic Peace Hall and Fairmont’s award-winning Willow Stream Spa.

Summary of Responsibilities:

  • Comprehension of structure, roles, responsibilities and operating standards within the department the participant is specializing

  • Demonstrated competency in creating departmental schedules, managing payroll reporting and forecasting

  • Understand Company performance management procedures and how to apply these effectively in the hotel including

  • Ability to effectively conduct employee performance reviews (LEAD) and employee disciplinary discussions

  • Demonstrate effective ability with interviewing and selection of candidates

  • Co-ordinate and lead monthly departmental communication meetings

  • Comprehension and demonstrated understanding of department budget, expenses, re-forecasting, and month end financials

  • Understanding of department purchasing and inventory controls

  • Maximize service delivery in all areas

  • Participation in a hotel committee (Service Plus Committee, Health & Safety or Environmental/Green Team)

  • Involvement in Employee Engagement Survey Action Planning, Department Head Meetings, Hotel Strategic Planning and Weekly/Monthly Divisional Meetings

  • Special Projects as outlined by Department Head

  • Performs any and all other tasks which are assigned by management

Employee Status


  • Previous leadership skills and/or hospitality experience that will facilitate ability to fill either a Supervisory or Assistant Management level position

  • Degree/Diploma in Hotel or Tourism Management related programs an asset

  • Must possess outstanding guest services skills, professional presentation and sophisticated interpersonal skills

  • Must be willing to relocate upon completion of the program

  • Models the Fairmont values of Respect, Integrity, Teamwork & Empowerment

  • Aspiration to move up to an Executive Level Position or General Manager within a hotel

  • Highly motivated and guest driven with the ability to solve problems and to make timely guest service decisions

  • Proactive with a demonstrated eye for detail and the ability to manage multiple functions/projects while meeting deadlines

  • Excellent communication skill, both written and verbal

  • Proven leadership ability that supports an environment of employee growth and development, interdepartmental teamwork and exceptional customer service

  • Able to handle a multitude of tasks in an intense, ever-changing environment

  • Must be flexible in terms of working hours

  • Computer skills - Word, Excel and MS Office software required, Property Manager an asset

  • Strong command of the English language

Visa Requirements:

  • This position is only open to Chinese citizens

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!


At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: China-Shanghai-Fairmont Peace Hotel

Employee Status: Regular

Job Level: Management / Supervisory

Schedule: Full-time

Shift: Day Job

Travel: No

Closing Date: 17.Feb.2017, 11:59:00 PM

Req ID: PCE01297