Lowe's RTM Clerk in Spartanburg, South Carolina
Responsible for communicating with vendors and manufacturers on merchandise returns including processing vendor returns, following up on any outstanding return issues, and ensuring vendors are held accountable for product failures. Also responsible for generating reports on product conditions, ordering parts as needed for assembly or repair, checking refunded products for issues, and returns items to sales floors.
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Ability to read, write, and perform basic arithmetic (addition, subtraction).
1 year experience processing and filing merchandise receiving paperwork.
1 year experience with store inventory receiving & administration.
6 months experience in warehouse data entry/bookkeeping.
6 months experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.
6 months retail experience accepting or processing returns.
Job ID: 1191153BR
Line of Business: Store
Job Category: Customer Service
Department: 0603 - RTM
Employment Type I: Regular
Employment Type II: Full-Time
Location #: 2595
Location Name: Spartanburg, SC
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.