Robert Half Office Team Front Desk Coordinator in St. Cloud, Minnesota

The front desk coordinator is responsible for all day to day activities of the front desk and providing support to the related areas of the company's plans, programs, managers and staff. Duties and Responsibilities:

  • Answer and triage all incoming telephone calls

  • Assist client in navigating their plan to determine a solution choice

  • Create authorizations using our network of consultants

  • Communicate referral information and forward necessary paperwork to the consultants

  • Receive all mail and incoming faxes and distribute accordingly

  • Review incoming billing from consultants for accuracy

  • Enter and submit billing for payment to consultants

  • Document all activities into the database for utilization reports

  • Handle postage and shipping of packages using appropriate service

  • Provide professional communication to our clients, organizations, and consultants using email, fax, scan, or telephone

  • Provide support and administrative duties to all other departments

  • Other duties as assigned Qualifications:

  • High School diploma, or equivalent

  • 3-5 years experience in an administrative environment Critical Success Factors:

  • 3-5 years' experience in an administrative environment

  • Understanding of clients and physicians and the organizations that employ them

  • Ability to work independently in an entrepreneurial environment

  • Ability to handle multiple concurrent assignments within a fast-paced environment

  • Ability to problem-solve independently as part of a team

  • Adaptable personal work style to accommodate individual personalities and work styles of coworkers

  • Excellent written, verbal, organizational and administrative skills

  • Ability to work well cross-functionally; take on tasks from all departments

  • Proficiency in Microsoft Office, and the ability to learn and troubleshoot other software programs

  • Diplomacy, tact and discretion

  • Pleasant, friendly and courteous at all times to customers and co-workers

  • Ability to remain calm in challenging situations

  • Good customer service, business, technical skills and phone skills

  • Ability to represent the organization well to customers and external organizations

  • Teachable – ability to learn from others and cross train different job responsibilities within the department

  • Attention to detail and thorough task completion

  • Ability to be flexible during the work day to adapt to a variety of non-scheduled projects

  • Maintain a sense of humor and cultivate positive relations with coworkers Hours/Schedule: Hours and schedule will be between the hours of 7 a.m. to 7 p.m. CST; depending upon daylight savings time. Late shift is scheduled once per week and rotating Fridays. Individual staff schedules are subject to change based on business needs. If interested please contact or 320-240-0008!

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNE® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

Contact your local OfficeTeam branch at 888.981.6731 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

Equal Opportunity Employer M/F/Disability/Vet

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Req ID: 02480-0008863121

Functional Role: Customer Service

Country: USA

State: MN

City: St. Cloud

Postal Code: 56301

Compensation: $13.30 to $15.40 per hour

Requirements: MS Word, MS Excel, Data Entry, Database Management, MS Outlook, Data Entry Alphanumeric