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Patient Access Representative
Department: Patient Access - HSCH
Shift: Evening shift
Hours: 26-30 hrs/pay period
Requisition Number: 1212066
Anticipated Schedule: 3:30-8:30pm; 1 weekend/month; rotating holidays
Performs registration duties requiring independent analysis, exercise of judgment and detailed knowledge of department and hospital procedures related to work performed. Responsible for obtaining and identifying information necessary to produce billable patient accounts. Implements and abides by Customer Service Standards. Supports and implements patient safety and other safety practices as appropriate. Supports and demonstrates Family Centered Care principles when interacting with patients and their families and with co-workers.
High school diploma or equivalent required. Medical terminology preferred. One year post high school training in clerical, secretarial, or business area preferred.
Minimum of one year general or medical office experience with working knowledge of office procedures, office machines, and computer systems. Good customer service skills are essential. Good verbal and written communications skills required.