DuPont ERP BPC Service Delivery Lead in Telangana, India

ERP BPC Service Delivery Lead (Job Number: 010094W-01)


Purpose of Position:

As ERP “Finance” Service Delivery Leader - BPC for DuPont, the candidate will be responsible for managing the Service Delivery and driving continuous improvement for functional ERP application portfolios supporting DuPont’s “financial” business processes esp Business Process Consolidation, The supported application portfolio includes SAP BPC and other associated modules in SAP. The candidate should also have good knowledge of SAP BPC and BW.

KeyResponsibilities include the following :

§Responsible for integrated incident and problem management. Lead incident response efforts within service delivery for any incidents impacting the application portfolio

§Responsible for change, release management, and testing associated with non-impact, operational readiness, and transition acceptance

§Responsible for communications and interfacing with internal and external stakeholders impacted, or potentially impacted, by service disruption, additions, changes, and/or reductions in service

§Responsible for service delivery decisions made to ensure application service level targets are met or exceeded (e.g. performance and availability)

§Responsible for information security and compliance

§Responsible for disaster recovery and business continuity planning

§Responsible for driving continuous improvements

§Responsible for 24x7 365 support


Skills, Education and Experience

•At least 5 years of relevant functional configuration in SAP BPC and over total of 5 years of experience in SAP

•Strong Knowledge of SAP BPC and BW

•Deep domain experience in Finance, with CA or similar background


•Strong verbal and written communication skills

•Managing externally contracted team resources.

•Ability to work with cross functional global teams


•Strong understanding of various SDLC methodologies

•Atleast 2 Full cycle implementations in SAP

•Experience working with Vendors, SLAs, product roadmaps, and support lifecycles

•ITIL certifications preferred

Primary Location: APAC-India-Telangana-Hyderabad

Organization: Corporate

Schedule: Full-time

Education Level: Bachelor's Degree (±16 years)

Employee Status: Regular

Job Type: Experienced