DuPont India Cluster IT leader in Telangana, India
India Cluster IT leader (Job Number: 009896W-01)
India IT Cluster Lead – Asia Pacific Region
Primary accountability is end to end integration of IT service delivery and solution delivery for the geographies in the cluster – comprising of India and other Indian subcontinent such as Sri Lanka, Bangladesh etc in order not to disrupt the business operations
Regional Solutions and Service Delivery Lead, Asia Pacific
1. Primary accountability is end to end integration of IT service delivery and solution delivery for the geographies in the cluster – comprising of India and other Indian subcontinent such as Sri Lanka, Bangladesh etc in order not to disrupt the business operations
2. Ensure cluster compliance to IT security standards, SOX compliance and other DuPont mandated and external regulatory and legal requirements
3. Manage IT resources (both staff and contractors) in the cluster for delivery. Manage the career, development and performance of IT staff.
Manage the IT costs in the cluster by doing monthly monitoring, ensuring timely ROS, reporting and staying under PO
Responsible for exploring IT productivity ideas and executing them for cost savings.
Ensure IT service levels by working with competencies and vendors to resolve day-to-day issues and ensure resolution through the appropriate channels. Participates in the root cause analysis of problems and appropriately communicates to ensure corrective actions are implemented
Manage the services by vendors to ensure they are delivering against Service Level Agreements.
Ensure the global competencies meet the cluster and site needs through delivery of solutions and services which support strategies and compliance of the business / site as well as IT&P
Accountable for site IT readiness and deployment for all global and regional IT and corporate driven programs within the cluster
For asset management – manage and control the Life Cycle management of all IT assets according to DuPont’s guidelines and standards
University degree in IT related fields with minimum 10 years of working experience in IT in an MNC.
Strong leadership skills
Years of experience in service delivery, management of vendors services against SLAs
Experience in people management
Strong project management
Strong communication skills in working effectively with both business and IT – both verbal and written communications
Able to work effectively and collaboratively in a complex and multicultural regional / global environment with multiple stakeholders and influencers.
Good understanding of IT&P operating model
Broad understanding of IT services both in the applications and infrastructure space – Telecom, End User Computing, Collaborati
Primary Location: APAC-India-Telangana-Hyderabad
Education Level: Master's Degree (±18 years)
Employee Status: Regular
Job Type: Experienced