Robert Half Office Team Call Center Associate in Troy, Michigan

We currently have a great opportunity for a Call Center Associate in the mortgage industry. As the primary contact for the clients customers, the Call Center Associate will provide service in a courteous and efficient manner with the goal of assisting and fulfilling their mortgages Hazard Insurance obligation. The Call Center Associate will interact with customers and insurance agents to discuss hazard insurance with the changing needs and requirements of the Servicing Solutions Client. The Call Center Associate responsibilities will include maintaining client documentation and other prescribed duties. Ability to multi-task and maintain strong organization skills are also required.

OfficeTeam is the world's leader in quickly matching skilled administrative professionals with temporary and temporary-to-full-time jobs. We offer job opportunities ranging from executive and administrative assistants to customer service representatives, receptionists and general office support. Our staffing managers connect with more than 100,000 hiring managers in North America every single week. In addition to free job search services, we provide access to free online skills training and a competitive benefits and compensation package.

Our parent company, Robert Half, once again was named to FORTUNEĀ® magazine's list of "World's Most Admired Companies" and was the highest-ranked staffing firm. (March 1, 2016)

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Req ID: 02250-9500181455

Functional Role: Customer Service

Country: USA

State: MI

City: Troy

Postal Code: 48098

Compensation: $10.00 to $12.00 per hour

Requirements: The ideal candidate will have previous customer service experience. High School Diploma or a GED. Support all incoming telephone calls for clients, customers, agents and respond to questions and requests quickly and accurately. Have solid verbal and written communication skills, excellent organization skills with the ability to work as a team and independently. Ability to multi-task between various software programs, make outbound calls, problem solving and problem resolutions skills.