Banner Health Recovery Coach - Case Manager - Integrated & Behavioral Health Clinic in Tucson, Arizona


The Whole Health Clinic has a wonderful opportunity! We are looking for Recovery Coach to join our team.

We have opened a free standing integrated physical & behavioral health clinic at 5th & Wilmot to provide a wide range of services to address the whole health needs of individuals with mental illnesses.

We are looking for case management experience and familiar with community resources available in Tucson.


About Banner - University Medical Group

Join our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 800-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 700 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, teaching and excellent patient care.

About Banner Health

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to change the way care is provided. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.


Job Summary

This position serves on an Adult Recovery Team (ART) assigned to each patient and acts as the primary point of contact for all ART participants to facilitate meetings and follow-up recommendations to ensure continuity of care and service delivery. This position assists facilitating a patient focused approach to member care providing personal assistance and skills training and other supportive services, to assist patients in improving their behavioral health and wellness. Assists patients in finding and securing personal, organizational, and community resources.

Essential Functions

  • Performs on-going assessment of needs and service intensity for members, using identified tools.

  • Assist patients and participants of ART to develop a service plan and coordinates scheduling and availability of services and ensures the patients remains engaged in services.

  • Attends and participates in team meetings, clinical staffing (as needed), court hearings, and other meetings relevant to meeting the treatment needs of patients.

  • Provides referrals to outside providers and community resources in accordance with HIPAA policies.

  • Completes progress notes, other patient record documents and writes comprehensive and timely reports in accordance with agency and funding source guidelines.

  • Assists in coordinating and planning out of home placements and discharges.

  • Ability to accurately read, record and interpret information, including assessments, measures, and diagnostic criteria.

  • Completes all required training by licensing, agency, and funding source or as requested by supervisor and participates in individual and team clinical supervision.

Minimum Qualifications

High school diploma/GED or equivalent working knowledge.

Must have 18 credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full time behavioral health work experience; or four years of full time behavioral work experience

Preferred Qualifications

Bachelors degree and at least one year of full time behavioral health experience or has an Associates degree and at least two years of full time behavioral health work experience preferred.

Additional related education and/or experience preferred.

Job Number 204807

Facility Banner - University Medical Group

Shift Day

Department Banner - University Medical Group - Emp Benefits Costs-Shared Svcs

Position Type FT: Full-Time

Internal Code A ..

Street Address 1501 N Campbell Ave

Internal Code B ..

City & State US-AZ-Tucson

Posting Category Behavioral Health Services

New Grad No