Fairmont Barista - Stock Food & Drink (Spring/Summer 2017) in Canada

Primary Location

Barista - Stock Food & Drink (Spring/Summer 2017)

Stock Baristas play an integral role in the overall success of the stylish gourmet outlet through portraying excellent communication and attention to detail. Baristas have passions for making high quality beverages and consistently contribute to the fast and efficient service through running food, demonstrating effective table maintenance and exceeding guest' expectations.

Hotel Overview: The Fairmont Banff Springs has built a distinct and iconic reputation in the heart of Canada’s Rocky Mountains. With 764 guest rooms, world-class golf and spa experiences, one of the largest food & beverage operations in North America, our Castle in the Rockies is the place to ignite a brilliant career.

Whether you are seeking innovative mentorship with global career opportunities or you are an outdoor adventure seekers, this year-round, mountain culture offers true work–life balance in one of Canada’s most spectacular destinations.

Summary of Responsibilities:

Reporting to the Stock Food & Drink Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offering professional, engaging and friendly service
  • Working in a team atmosphere to provide memorable service experiences
  • Displaying professional behaviour, integrity, pride, and loyalty
  • Being able to work well under pressure in a fast paced high volume environment
  • Cash handling and maintaining a proper float balance as outlined in our accounting policy
  • Preparing a variety of high quality hot beverages and participating in feature drink creations and promotions
  • Maintaining a clean and welcoming guest dining area and outlet
  • Assisting in daily Food and Beverage inventory management & control
  • Resolving guest concerns and responding to requests in a quick and helpful manner
  • Contributing to the achievement of outlet goals and generating return business
  • Being responsible and promoting the safety and security of all colleagues and guests
  • Enforcing a safe work environment for yourself and your colleagues by upholding the safety rules provided by the department & hotel
  • Adhering to safety and sanitation standards as outlined by the Public Health Department
  • Ensuring equipment in STOCK is clean and in good working condition and reporting any deficiencies
  • Incorporating the company’s Service Promise, Service Essentials and Values in daily interaction with internal and external guests
  • Contributing to STOCK’s foundation that is based on great teamwork, communication and initiative
  • Being prepared to work early morning, afternoon or late night shifts
  • Prioritizing and completing multiple tasks simultaneously and by the end of your shift
  • Participating in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth and development
  • Acting as an ambassador the Banff Springs Hotel and our colleagues, the Banff Community and, the Fairmont Raffles Hotel International brand
  • Understanding and adhering to all Accor company policies, procedure and standards
  • Other duties as assigned
Employee Status


  • Previous high-volume and fast paced restaurant or retail experience

  • Post-secondary diploma or degree in Hotel/Restaurant Management or related discipline

  • Previous cash handling experience

  • Basic food handling experience

  • Have a passion for food and beverage, including specialty coffees

  • Enjoy working with the people

  • Attention to detail

  • Good communication skills and a good command of the English language

  • Work well under pressure & possess excellent interpersonal skills

  • Work effectively in a low supervised environment

  • Able to adapt to a flexible schedule

  • Effective decision making and problem solving

  • Pro Serve (AGLC Smart Liquor Training Program) certified

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 20 lbs

  • Occasional kneeling, pushing, pulling, lifting

  • Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Canada-Banff-The Fairmont Banff Springs

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Rotating / Shift Work

Travel: No

Closing Date: 31.Jan.2017, 11:59:00 PM

Req ID: BSH03093