State Street IFS Trans Agency Manager, 1 year Contract in Canada

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.


Managing the daily activities within the Transfer Agency group operations of the International Fund Services (IFS) division located in Toronto, the successful candidate will:

  • Liaise directly with clients ensuring all service level expectations are met
  • Supervise and assist in the processing of subscriptions and redemptions
  • Supervise and assist in the monthly investor statement process
  • Provide excellent service to investors
  • Ensure processing procedures and controls are carried out in accordance with internal compliance requirements
  • During the course of normal day to day operations, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures
  • Maintain knowledge of different fund structures
  • Review and understand the operational aspects of each new Fund, ensure that new Funds are properly set up for processing, ensure that the staff develops an operational understanding for each new fund
  • Keep staff updated through regular team meetings on operational issues, projects/initiatives, etc

Qualifications and Experience:

  • Supervisory experience with a financial services organization
  • Undergraduate degree in Finance, Business Administration, or related field
  • Minimum 5 years’ relevant Transfer Agency or Investor Services experience
  • Detail oriented
  • Strong verbal and written communication skills
  • Strong interpersonal and organizational skills
  • Strong analytical skills
  • Ability to perform effectively within strict client deadlines and under pressure
  • IT literate

State Street Job ID: 155151

Location: Toronto, ON

To apply to this position, follow the "apply now" link. To locate this position in our application page, please use the KEYWORD search functionality and insert either the State Street Job ID or the Location.

Job Title: IFS Trans Agency Manager, 1 year Contract

Job ID: 155151

Full/Part Time: Full FTE

Regular/Temporary: Temporary

Location: Canada - Toronto