Fairmont Maitre d'Hotel in Canada

Primary Location
Outlet Manager

Hotel overview: Located along the Ottawa River, Fairmont Le Château Montebello shines in all seasons by his rustic and luxurious style. Join our dynamic team and launch your career.

Summary of Responsibilities:

Reporting to the Assistant Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Supervise the F&B; Outlet team in all aspects of the department and ensure service standards are followed

  • Handle guest concerns and react quickly and professionally

  • Balance operational, administrative and Colleague needs

  • Conduct regularly scheduled departmental meetings

  • Assistant in the planning process to Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions

  • Have full knowledge of all Outlet menus

  • To liaise with the kitchen to ensure that a common vision is shared

  • To critically assess procedures, policies, and methods of operation and alter them where necessary

  • Follow outlet policies, procedures and service standards

  • Follow all safety and sanitation policies when handling food and beverage

  • Other duties as assigned

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Employee Status

Qualifications:

  • Previous Food and Beverage experience required

  • Previous Point of Sale System experience required, Micros application is an asset

  • University/College degree in a related discipline is mandatory

  • Excellent communication and organizational skills

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: Please insert verbiage around hotel's ability to support visas/work permits.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Primary Location: Canada-Montebello-Fairmont Le Château Montebello

Employee Status: Regular

Job Level: Management / Supervisory

Schedule: Full-time

Shift: Rotating / Shift Work

Travel: No

Closing Date: Ongoing

Req ID: LCM00569