Fairmont Overnight Bellperson in Canada

Primary Location

Overnight BellpersonThe Fairmont Chateau Lake Louise is looking for a dynamic individual who adds optimism and creativity to the workplace. An innovative person with excellent relationship building skills, people focused, highly organized and in tune with the needs of our guests.

Hotel Overview: Nestled on the edge of Alberta’s Lake Louise in the majestic Canadian Rocky Mountains, The Fairmont Chateau Lake Louise is an all-season recreational paradise that has attracted guests from around the world since 1890. Only a two-hour drive west of Calgary, the property is enveloped by some of the most spectacular scenery on the planet. Facilities include 552 guest rooms, Health Club and Spa, five restaurants, a deli and a lounge. As well, we also have retail shopping, a business centre, horseback riding and canoeing in the Summer, and sleigh rides in the Winter.

Summary of Responsibilities:Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

  • Answer guest inquiries regarding the area and hotel services and facilities

  • Checking in individuals by assisting with baggage and parking vehicles

  • Carry luggage for guests, escort incoming guests to their rooms

  • Checking out individuals by assisting with baggage and retrieving their vehicles

  • Obtain times for all tour group arrivals and departures

  • Checking in tours by unloading baggage from buses, keeping an accurate count of baggage and delivery of luggage to guest rooms

  • Assuring that all car keys are accounted for

  • Receive and deliver items for guests, handle guest complaints and requests, and maintain luggage storage areas

  • Compliance to all department & hotel safety standards

  • Offer information regarding points of interest, assist guests with special needs

  • Ski Storage duties - in season: Storing and retrieving guests skis and toboggans and cleaning and upkeep of area

  • Future plans to multi-task with Front Office

  • Adherence to all hotel and departmental Environmental initiatives

  • Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the hotel health and safety program

  • Adhere to all environmental policies and programs as required

  • Other reasonable duties as assigned

Employee Status

* *Qualifications:

  • Knowledge of hotel services and Lake Louise area would be an asset

  • Must have an Alberta registered driver's licence and must obtain and present up-to-date Driver's Abstract free of any serious demerit points

Alberta Class 4 driver’s licence must be acquired prior to beginning employment or within 3 months of service.

  • Professional appearance and attitude

  • Must have or be willing to successfully complete CPR/Emergency First Aid course

  • Front Office experience would be an asset

  • Must be physically capable of meeting the very physical demands of the position

  • A past work experience involving hard physical exertion would benefit

*Physical Aspects of Position include but are not limited to the following: *

  • Constant standing and walking throughout shift

  • Frequent lifting and carrying up to 50 lbs

  • Constant kneeling, pushing, pulling, lifting

  • Frequent ascending or descending ladders, stairs and ramps

Visa Requirements: Applicant must hold the proper work authorization to be legally eligible to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise!*www.lakelouisejobs.com*

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: Canada-Lake Louise-The Fairmont Chateau Lake Louise

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Overnight Job

Travel: No

Closing Date: 23.Jan.2017, 11:59:00 PM

Req ID: CLL02709