Fairmont Assistant Server (PT) - Habitat Restaurant in United States

Primary Location
Assistant Server _ _

The Assistant Server provides fast, efficient and crisp service delivering food, bussing and keeping service stations neat and organized. The position requires a service professional able to support the Bartenders and Servers while enhancing the guest’s experience.

Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.

Summary of Responsibilities:

Reporting to the Director, Outlets, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service

  • Sets up service stations and ensures bussing of stations throughout the shift

  • Assists with stocking bar

  • Assists servers with table service in bar and lobby

  • Full knowledge of F&B; menus and offerings

  • Provide service within Fairmont and Hotel Standards

  • Foster a welcoming culture

  • Food service to tables and bar, coordinating where necessary from kitchen

  • Handles all guest enquiries

  • Review daily reports, arrival, VIP, group following up on action items

  • Aware of all business within hotel on a daily basis and able to guide guests accordingly

  • Other duties as assigned

Employee Status


  • Previous experience is an asset

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property

  • An operational knowledge and proficiency in Point of Sale System an asset

  • Excellent written/verbal communication and interpersonal skills

  • Strong guest service orientation

  • Able to balance a variety of conflicting priorities while providing guest service

Physical Aspects of Position (include but are not limited to):

  • Frequent lifting and carrying up to 25 lb

  • Occasional kneeling, pushing, pulling, lifting

  • Occasional ascending or descending ladders, stairs and ramps

  • Constant standing and walking throughout shift

  • Ability to stand and be mobile for up to 8 hours

  • Ability to move quickly and efficiently

Visa Requirements: Must have proof of valid U.S. work authorization.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Primary Location: United States-Pittsburgh-Fairmont Pittsburgh

Employee Status: Regular

Job Level: Colleague

Schedule: Part-time

Shift: Rotating / Shift Work

Travel: No

Closing Date: 30.Jan.2017, 11:59:00 PM

Req ID: PGH00713