Fairmont Housekeeping Coordinator in United States

Primary Location

Housekeeping Coordinator

Memorable experiences for our Guests and Colleagues is the essence of being a Housekeeping Coordinator with Fairmont Hotels & Resorts. As a Housekeeping Coordinator your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.

Hotel Overview: The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over forty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Summary of Responsibilities: Reporting to the Housekeeping Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service

  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards

  • Handle Guest concerns and react quickly, logging and notifying the proper areas

  • Actively participate in daily briefing, daily warm up and department meetings

  • Ensure Room Attendants are informed daily about priorities in their section

  • Follow departmental policies and procedures

  • Report necessary maintenance items

  • Follow all safety and sanitation policies

  • Other duties as assigned

Employee Status


  • Proficient in English (verbal & written) essential

  • High school diploma or equivalent preferred

  • Able to communicate effectively to staff in English and Spanish

  • Minimum 2 year experience in a clerical capacity in a hotel Housekeeping environment

  • Proven training skills

  • Experience with Hotel Property Management System,

  • Strong organizational, and communication skills

  • Able to convey information and ideas clearly

  • Ability to evaluate and select among alternative courses of action quickly and accurately

  • Work well in stressful, high-pressure situations

  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest

  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

Physical Aspects of Position (include but are not limited to):

  • Constant standing and walking throughout shift

  • Occasional lifting and carrying up to 30 lbs

  • Occasional kneeling, pushing, pulling, lifting

  • Occasional ascending or descending stairs and ramps

Visa Requirements: Must be able to provide proof of eligibility to work in the United States.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTSAt Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

Primary Location: United States-Dallas-The Fairmont Dallas

Employee Status: Regular

Job Level: Colleague

Schedule: Full-time

Shift: Evening Job

Travel: No

Closing Date: 18.Feb.2017, 12:59:00 AM

Req ID: DAL00687