Kforce Customer Service Representative in Weston, Florida

Kforce has a client that is looking for a Customer Service Representative for a contract role in Weston, FL.Essential Functions:

  • Under close supervision, receives various inquiries from consumers, health care professionals and direct customers

  • Receives customer orders and answers customer inquiries regarding product information, delivery dates and back-order status

  • Monitors customer information database

  • Assists field sales personnel with requests from customers

  • Communicates with customers via telephone, email, fax or in person, and receives product orders and general inquiries

  • Monitors and provides updates to the customer master group

  • Investigates customer complaints concerning billing of products, shipping errors, and damages, referring quality complaints to designated departments for investigation

  • Candidates must be Bilingual in Spanish

  • Good attention to detail, and able to respond as priorities change

  • Previous inbound Customer Service/Call Center experience in a Medical/Hospital/Pharma setting is preferred

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours