Rent A Center Credit Assistant Manager in WHITEHALL, Pennsylvania

Take your career to the next level and join the team of over 20,000 Rent-A-Center coworkers. At Rent-A-Center, our business is centered on service and we’re passionate about what we do.

Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate their careers in management. Our coworkers also enjoy a total rewards package that includes:

  • Industry-leading base pay ranges for all positions

  • 5-day workweek w/Sundays off

  • Paid sick/personal days

  • 10 days paid vacation after one year

  • Employee purchase plan

  • Great benefits with 401 (k) and company match.

As a Credit Assistant Manager , you would be responsible for:


  • Maintain accurate records of customer account activity, to include current and past due accounts

  • Review past due accounts and communicate in-person and via phone with the customers to promote timely payments

  • Collect customer payments on a timely basis and meet daily/weekly collection standards

  • Complete customer service calls in a timely manner as assigned

  • Follow all policies and procedures and adhere to all standards

  • Assist Store Manager with training and managing all coworkers

  • Assign coworkers to specific duties and assist with work schedule assignments

  • Assist in managing daily operations when necessary

  • Assist Store Manager in making weekly schedules

  • Responsible for BOR and Revenue growth/maintenance

  • Greet and assist customers on the sales floor

  • Obtain new rental orders on the sales floor and over the phone

  • Complete rental agreements as required

  • Prospect for new business by telemarketing and distributing print materials

  • Assist as needed in loading/unloading truck, delivering merchandise, installing and setting up merchandise, and instructing customers on proper use

  • Assist as needed in picking up merchandise from customer homes

  • Complete customer service calls in a timely manner as assigned

  • Must be at least 19 years of age

  • High school diploma or GED; retail experience preferred; sales and collections experience a plus

  • Friendly with exceptional communication skills

  • Excellent customer service skills

  • Valid state driver’s license and good driving record

  • Must be able to lift and move (push/pull) heavy items and merchandise as needed

  • Typically works 38-40 hours a week depending on business needs



Title: Credit Assistant Manager


Requisition ID: 219458