JPMorgan Chase Digital Marketing Analytics Sr Assoc - Wilmington, DE - New York, NY - San Francisco, CA - Seattle, WA in Wilmington, Delaware

JPMorgan Chase & Co . (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com at http://www.jpmorganchase.com/ .

Do you believe in influencing through data and consumer trends? Do you like to work in an environment that is fast paced and willing to take calculated risks?

If so, then this might be the right opportunity for you. The Analytics Senior Associate will be part of the Digital Team that provides supports for various digital initiatives across the Chase Consumer and Community Banking Organization. This dynamic position supports analytics for our digital wallet, Chase Pay, and you will help the team develop understanding of how consumers are engaged with our product and identify opportunities achieve our goals. As a strategic and analytical thinker, you will use your passion to deliver insights to 1) help drive strategies for one of our core clients, 2) monitor and conduct analyses of our digital wallet, and 3) collaborate with our product team to build out capabilities and features. This individual will need to understand the evolving payments business through digital wallets and how to leverage data to drive forward our objectives. You will perform data extraction using SAS and SQL as the primary tools, build data sets for analytic purposes, and make the insights generated from data analysis actionable to drive results with Chase Digital.

Success in this role requires a strong foundation in data and analysis skills coupled with a proven ability to translate analytical insights in to comprehensive optimized marketing action plans. The role requires constant interactions across digital product marketing teams. Strong communication and collaboration skills are a must in tandem with a deep desire to optimize marketing plans that deliver significant value to the organization.

Key responsibilities include:

  • Identify data driven insights to influence business strategies across Chase Pay

  • Create presentation for internal and external client facing meetings

  • Collaborate with product and finance team on business case

  • Enhance our data capabilities by leading projects to capture more behavioral information

  • Deliver extensive data-driven analysis of customer attributes and behavior across digital and physical servicing channels in collaboration with other team members from multiple data sources

  • Perform analytical assessment of digital marketing programs with the ability to segment results to understand effectiveness/opportunities of initiatives, generate actionable insights for customized or enhance digital marketing campaigns

  • Establish, maintain and enhance various reporting processes

Key skills:

  • Bachelor's degree in a quantitative discipline or equivalent digital product analytics experience required, MBA or other graduate degree preferred

  • 3+ years of related experience such as marketing or digital analytics

  • 2-4 years of experience with SAS, SQL or other database tools and languages to assemble and manipulate data; experience using big data platforms (Oracle, Teradata) is required

  • Ability to develop strong working relationships with cross-functional teams and interactions across different business areas

  • Strong work ethic and enthusiasm to learn and teach new things

  • Self-starter with out-of-the box problem solving skills who can provide thought leadership and drive results

  • Exceptional time management skills, with the ability to multi-task, keep numerous tasks on track and manage ad-hoc data to form insightful business analysis with aggressive turnaround timelines