John Q Hammons Housekeeping Inspector in albuquerque, New Mexico
With 35 owned properties, comprised of more than 8,400 guest rooms and 1.7 million square feet of banquet space, our properties and brands represent some of the finest facilities in the industry and a competitive edge for John Q. Hammons Hotels and Resorts!
Mr. Hammons built properties that provide an exceptional guest experience. Our vision is to ensure we live up to Mr. Hammons standards of excellence by providing exceptional award winning facilities for each guest!
Direct and inspect the work activities of room attendants, lobby attendants, and utility associates by inspecting the cleanliness of guestrooms, bathrooms, corridors, and lobbies to ensure a clean and well maintained product is presented to every guest.
Inspect work performed to ensure it meets specifications and established brand and hotel standards.
Take the initiative to greet guests in a friendly and warm manner.
Train personnel in housekeeping duties; may perform cleaning duties.
Update physical status of room condition.
Investigate complaints about service and equipment and take corrective action.
Write maintenance requests for room deficiencies or supply needs.
May assist the staff in the performance of duties to include: cleaning of lobby and guestrooms, turndown service, or laundry operation.
Ensure uniform and appearance is clean and professional.
Maintain confidentiality of proprietary information and protect company assets.
Follow all company safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
Display good customer relation skills and take initiative to greet guests in a friendly manner.
Examine carpets, drapes and furniture for stains, damage, or wear.
Check and count linens and supplies. Aid in budget and inventory control through supervision of employees’ use of linen, supplies and equipment.
Record inspection results and notify cleaning personnel of inadequacies.
Communicate with other hotel departments regarding problems which need their attention.
Ensure key control policies and safety procedures are being followed.
Report to work for scheduled shift, on time and in uniform in accordance with company policy.
Other duties as assigned by a manager.
The ability to communicate information and ideas, speaking so others will understand.
The ability to read and understand information and ideas presented in writing.
Use hands to lift, carry, or pull objects that may be heavy.
The ability to speak clearly so others can understand you.
Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjust actions in relation to others' actions.
Plan the work of others.
- High school diploma preferred.
- Some previous work-related skill, knowledge, or experience needed. Hospitality & cleaning experience preferred.
Benefits and EEO
Full-time associates are eligible for the following benefits:
Paid Time Off
Short-term and long-term disability
Company paid life with employee paid supplemental options
Matching 401-k with immediate vesting for eligible participating associates
Company Hotel Travel Discounts
John Q Hammons Hotels & Resorts is an Equal Opportunity/Affirmative Action EmployerMinorities/Females/Individuals with Disabilities/Protected Veterans Click to view EEO is the Law
Note: To be considered for this position, candidates MUST apply at www.jqhhotels.com/careers.
Location NameAlbuquerque, NM Embassy Suites
Location Address1000 Woodward Place NE
CategoryHotel - Housekeeping
ScheduleFlexible Hours. May be scheduled anytime Monday - Sunday, AM / PM / Mid-shifts
Previous Experience PreferredNone
Employment TypeRegular Full Time