Kellogg Customer Service & Logistics Manager in HAMBURG, Germany

THE SECRET TO OUR SUCCESS - It's no secret… Our talented people put us at the top and their drive and desire keeps us there. Growing and investing in our employees is critical to our ongoing success. Continue to enrich your Kellogg career by discovering new opportunities. As we grow together, we win together. We are looking for highly motivated and talented people who would like to grow with us and make the difference in our Sales business.


In your role as Customer Service & Logistics Manager you are responsible to:

  • Lead and develop the Key Supply Chain Relationship and interface with external customers in Germany in line with the KELLOGG NORTHERN EUROPE Strategy to deliver the KELLOGG Europe Customer Integration Strategy .

  • Identify, develop and lead implementation of logistics related projects and initiatives that deliver value to Kellogg’s and the customer.

  • Ensure the effective execution of the European Customer Service and Logistics Strategy.

  • Ensure that Kellogg’s meets (as a minimum) and ideally exceeds all service level targets of external customers and verifies Customer KPI’s with KELLOGG internal measures

  • Manage the communication of and issue resolution related to any service level issues.

  • Identify (through working directly with customers and with local Industry bodies), key supply chain priorities and trends. Ensure linkage with Kellogg European Supply Chain Team

  • Own and drive continuous improvement with customers

  • Lead the development and execution of project based value creating Supply Chain Plans – aligned with European Strategy


  • Educated to Degree Level, specialized on Logistics or Supply Chain Management

  • Significant experience logistic and supply chain of FMCG

  • Proven track record of implemented initiatives in the role of Customer Integration Manager/ Customer Engagement Manager with direct customer interface

  • Experience in Food Industry and / or Sales would be an advantage

  • Very Strong in driving results, winning with customers and cross-functional collaboration

  • People Leadership experience

  • Fluency in written & spoken in German & English; any Nordic language would be an advantage


Location of this position: Hamburg, Germany

Please note that we will only accept applications that are made to us via our Careers site. If you experience any difficulty when applying online please contact

The Kellogg Company is an Equal Opportunity Employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.

Title: Customer Service & Logistics Manager

Location: DE-HH-Hamburg

Requisition ID: LOG002724

Job Function: Logistics and Supply Chain

Job Type: Professional

Closing Date: Ongoing

Relocation Assistance: No