McKesson VP, Central Fill Operations in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.

As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.

We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.

As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.

Join our team of leaders to begin a rewarding career.

Position Description

The Vice President of Central Fill Operations carries full responsibility of the operations processes and logistics for the existing (6) and future Central Fill facilities. Serves as a key stakeholder/influencer in customer relationships. Additionally, this position will provide leadership support to each of the Central Fill management teams including strategic vision, employee engagement and development, positive conflict resolution, and innovation/process improvement. Ensures compliance with company and regulatory policies and requirements.

General Management

  • Gives work direction, resolves problems, and sets deadlines to ensure timely completion of work.

  • Monitors and analyzes costs and assists the Central Fill Management teams in preparation of budgets.

  • Metrics – This person would be responsible to maintain the “ Central Fill Scorecard ” which includes metrics to track people, performance and quality. Items on the scorecard would include, but not be limited to, Cost per Script, Scripts per Hour, Expense per Script, Production by Area , etc.

  • Maintain the mid-level bonus program specific to Central Fill which would include performance to metrics noted above.

  • Strategize both up and down in the organization to stay ahead of changing customer needs, technology advancements and trends.

  • Motivate and drive results through on-site visits, follow-up on metric anomalies, conduct P&L reviews with team members, develop incentive programs to achieve superior results.

Daily Operations

  • Responsible for ensuring processes are in place and adhered to whereby materials are received from associated distribution center, delivered to inventory and finished goods, are available to meet production schedules, packaged according to specification and shipped in a timely manner.

  • Drive consistency in all major processes, including purchasing, inventory management, and quality

  • Ensures the security and accountability of materials and goods with inventory control.

Employee Engagement

  • Coordinate either weekly or bi-weekly, conference calls as well as best practice sessions with each of the Central Fill Operations Managers and once per year conference type meeting. Makes certain that “non-optional” best practices are implemented at all sites.

  • Develop strong team of leaders providing coaching and appropriate development opportunities for direct reports.

  • Ensure high quality employee attraction, engagement and development at all levels, building bench strength through modeling of ICARE/iLEAD and development of a high-performing culture.

  • Effectively manage all people issues including, but not limited to, labor, turnover, generational, diversity.

Leader Collaboration

  • Senior operations liaison person with National Accounts team (particularly VP, Strategic Business Initiatives) and with RNA customers.

  • Collaborate with Legal team to navigate through the complex State and Federal laws regarding Central Fill.

  • Primary point of contact with High Volume Solutions (HVS) once a facility is up and running. Acts as an advocate for the Operations Managers and Distribution Center Managers to ensure swift resolution to both software and hardware problems.

Other Duties

  • Evaluate current procedures and practices for accomplishing department objectives and develop and implement improved procedures and practices.

  • Projects and initiatives related to Regulatory Affairs, Pricing, new business onboarding, Community Relations, Public Policy, etc.

Minimum Job Qualifications (Knowledge, Skills, & Abilities):


  • Bachelor’s Degree (or equivalent related work experience) required

  • Master’s Degree preferred

Business Experience

  • 14 years operational experience including 12 years managerial experience

  • Location of position in DFW, TX area preferred, but not required.

Critical Skills

  • 3 years of pharmaceutical sales or operations experience

  • Experience working in highly matrix organization

  • Experience managing remote employees

Specialized Knowledge/Skills

  • Advanced knowledge of Operations/Distribution/Pharmacy Management

  • Excellent organizational skills, excellent communication skills (verbal/written), and management skills

  • Advanced financial and business acumen to include knowledge of key financial statements drivers and levers.

  • Ability to develop, drive, implement and maintain innovation and promote continuous improvement around engineering processes, customer support, cost structure and quality initiatives.

  • Capable of handling multiple priorities and extensive time demands. Effectively navigates through complex situations, both internal and external, that may require multiple decision makers.

  • Must have high level of personal integrity.

  • Demonstrated ability to lead virtual teams and large operations sites that support McKesson’s iCARE and iLEAD principles.

Physical Requirements

Must have ability to travel a minimum of 60% of the time

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Distribution Operations

Organization: McKesson Pharmaceutical

Title: VP, Central Fill Operations

Location: Texas-Irving

Requisition ID: 18001802