Robert Half Technology Help Desk Analyst I in Los Angeles, California

If you want to work as a Help Desk Analyst in an innovative and fast-paced environment, Robert Half Technology might have the job for you. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. In this position, you will support local and field users in a highly visible role that has a positive impact on both the department and the company. Located in Los Angeles, California, the Help Desk Analyst opportunity is a long term temporary role. Responsibilities - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Independently investigate and implement solutions to technical issues - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2018 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Req ID: 00294-0010347976

Functional Role: Help Desk/Tech Support I

Country: USA

State: CA

City: Los Angeles

Postal Code: 90010-3807

Compensation: $19.95 to $23.10 per hour

Requirements: - 3+ years of prior experience - Basic networking concepts - Strong problem-solving skills - Foundational knowledge in Active Directory - Citrix experience - MS Windows 7 in an Active Directory environment experience required - Proficiency in HEAT - Background in installing and configuring operating systems, networked and local printers, and business applications - Experience with IT support ticketing systems FOR IMMEDIATE CONSIDERATION, please send your resumes to Sara Richman at sara.richman@rht.com and/or call her at 213-270-6732 PLEASE NOTE that we get an extremely high volume of calls and emails daily. Applying to this role does not guarantee an immediate response nor submittal to our client. Thanks for your patience and understanding!