Lowe's Accommodations Analyst - Human Resources in Mooresville, North Carolina

Job Description:

The primary purpose of the Accommodations Analyst is to participate in the establishment and implementation of the accommodation request process for the company. Such processes include those related to requests from both active employees and those returning from an approved medical leave of absence. This includes responsibility for facilitating the interactive process between the employee, the location manager, and field human resource manager to identify appropriate work accommodation options, and monitor the implementation of same.


  • Engages in interactive process with employees requesting additional leave, modifications to assist the employees to perform their essential job duties, or requesting reassignment.

  • Reviews and evaluates accommodation requests and recommends appropriate accommodation options.

  • Develops standardized methods for handling frequent end-of-leave/return to work accommodation requests and requests for additional leave.

  • Documents accommodation responses and end-of-leave termination decisions.

  • Partners with Benefits team and third party vendor to implement tracking mechanisms to ensure employees on leave are notified of ability to request accommodation or extension of leave.

  • Creates and implements tracking process for leave extension, accommodation requests and interactive process responses.

  • Monitors implementation of accommodation response to employees who return from leave.

  • Supports and implements any reporting obligations in coordination with the Legal Department.

  • Ensures training obligations on end-of-leave processes are completed.

  • Creates reporting mechanisms for interactive process requests and end-of-leave processes.


  • Bachelor's Degree with 3 - 5 years of case management experience in the disability/worker’s compensation/FMLA/counseling arena.


  • Bachelor's Degree with 5+ years of experience managing disability accommodation cases that include return to work programs.

  • Subject matter expertise in ADA and FMLA with working knowledge of workers' compensation.

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in the United States, Canada and Mexico. With fiscal year 2017 sales of $68.6 billion, Lowe's and its related businesses operate or service more than 2,390 home improvement and hardware stores and employ over 310,000 people. Founded in 1946 and based in Mooresville, N.C., Lowe's supports the communities it serves through programs that focus on K-12 public education and community improvement projects. For more information, visit Lowes.com.

Job ID: 1365638BR

Line of Business: Corporate

Job Category: Human Resources

Department: 0093 - Leave & Disability Management

Employment Type I: Regular

Employment Type II: Full-Time

Location #: 1999

Location Name: CSC-Mooresville

City: Mooresville

State: NC

EEO Statement:

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.