Pacific Gas & Electric Company Graphic Designer, Senior in San Francisco, California

Graphic Designer, Senior

Date: Apr 16, 2018

Location: San Francisco, CA, US, 94105

Company: Pacific Gas And Electric Company

Requisition ID # 12143

Job Category : Customer Support / Operations

Job Level : Individual Contributor

Business Unit: Customer Care and CRE

Job Location : San Francisco


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

In Customer Care we are focused on delivering the desired customer experience for each of our customers. Everything we do starts with the customer and our information about the customer. That information is collected and managed by our Customer Experience Strategy group. Each of our organizations, though completely dependent upon each other, are the experts in their area and will further drive PG&Es alignment around the customer.

PG&E’s Corporate Real Estate Department (CRESS) is responsible for several administrative functions that support the needs of PG&E’s operating departments. Market Street Graphics (Reprographics) reports to the senior manager of Facilities Management. The department consists of a 13 person staff, staffed during both day and swing shifts, and provides a broad range of copy, print & sign services to departments throughout the PG&E service territory. The department supports adherence to the PG&E branding guidelines through review and consultation with PG&E internal clients and ready availability of logos and templates.

Position Summary

Responsible for designing print ready and brand appropriate files for PG&E's internal department customers and supporting the production through to completion.



  • 5 years as a graphic designer with direct customer interaction

  • Bachelor’s degree in the print, graphic arts or graphic design field; or equivalent experience


  • Bachelor’s degree, preferably in Print, News media and/or Communications

  • Experience working in a union environment

  • Functional knowledge of Linux to assist with back end operation of the PG&E Print Catalog.

  • Proficient in Microsoft Word, Excel, PowerPoint, and Publisher (to work with customer supplied art).

  • Proficient in Adobe Creative Suite/Cloud Namely, Adobe Illustrator, InDesign, Acrobat and Photoshop.

  • Functional knowledge of operation of printing equipment

  • Understanding the basic provisions of copyright laws applicable to the work

  • Knowledge of and operational experience in, web-to-print order systems (i.e. RSA WebCRD, efi DSF).

Job Responsibilities

  • Start designs from scratch, with various degrees of customer input, and/or building out files provided by customers (most often from Microsoft Office and Publisher).

  • Help ensure that Market Street Graphics products conform to Pacific Gas and Electric brand standards, as appropriate and depending on the audience.

  • Support compliance with specifications dictated by state and federal specifications due to the highly regulated nature of the utility industry.

  • Draw up job specifications and guide the production

  • Guide the customer to the most appropriate and cost effective product offering

  • Work with the production staff to make files print ready including straightforward preflighting of PDF’s with the application of repairs to color correction, building of bleeds, embedding fonts and other technical repairs.

  • Assist, as appropriate, with prepping files for print using Oce Prismaprepare; including assigning stocks, imposition and other functions needed and supported by that software package.

  • Represent the department at educational and informational meetings

Hiring Manager: Larry Mandel

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland