UnitedHealth Group Senior Voice/Data Network Analyst - Letterkenny or Telecommute within Ireland in Ireland
If you want to achieve more in your mission of health care, you have to be really smart about the business of health care.
Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) The Senior IT Network Analyst provides call center application support in ICM, PBX, and other voice / telecom applications. Primary Responsibilities: Build and maintain Optum call routing by utilizing ICM, Avaya PBX, and Flags DB Build and maintain PBX CMS skills, VDNs, and vectors Provide input to Design and Build functions of Telephony Environment Ongoing daily support of voice / data activities Adapt as required by changing business needs, complete additional responsibilities as assigned Required Qualifications: Bachelor's degree in Computer Science or Telecommunications Engineering or equivalent work experience Proven experience in architecting, deploying and supporting Enterprise call routing delivery solutions Experience with telephone switch programming on an Avaya and Cisco platforms Experience with VOIP, IP networking and PBX systems Experience with large to very large enterprise environments that include multiple site location Call Center ACD with EAS design, setup, implementation/maintenance and support for skills PBX Vectoring / Scripting Preferred Qualifications: IVR Configuration / Setup Experience and the ability to learn a proprietary IVR infrastructure Agile Methodology Trained Technology Careers with Optum.
Information and technology have amazing power to transform the health care industry and improve people's lives.
This is where it's happening.
This is where you'll help solve the problems that have never been solved.
We're freeing information so it can be used safely and securely wherever it's needed.
We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions.
This is where the best and the brightest work together to make positive change a reality.
This is the place to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Job Keywords: architecting, deploying, supporting Enterprise call routing delivery solutions, Telephone switch programming, Avaya, Cisco, VOIP, IP networking, PBX systems, Letterkenny, Ireland, Telecommute, Telecommuter, Remote, Travel, Work from Home 7cded238-3be1-4d23-92d0-467b4fdc926d
Senior Voice/Data Network Analyst - Letterkenny or Telecommute within Ireland Ireland 749742