Roper St. Francis Healthcare Director Care Coordination in United States
The Director of Care Coordination has overall responsibility for the day to day leadership of the division including, but not limited to Case Management, Social Services, Utilization Review, Transition Clinic and Discharge Call Center for care transitions. This position is responsible for understanding the organization's throughput and flow objectives, barriers and opportunities, and formulating the vision, strategy, and direction for the Care Coordination model. The Director of Care Coordination will determine how to operationalize this strategy, managing, motivating and directing the staff and leadership in the support of quality patient care, safety, financial improvements, and optimal patient flow, thereby promoting an integrated and seamless patient-centered experience.
The successful candidate will demonstrate a strong track record of building and leading teams. He/she will balance vision with a hands-on approach and will be comfortable driving results independently, as well as with and through others. Ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our highly collaborative culture.
*Education: *Bachelor degree in Nursing, Social Work, Hospital Administration or other closely related clinical field; MHA, MBA, MSW or MSN preferred. Candidates with national certification in case management fields will be given preference.
*Experience: *Five years' progressive management experience, at least three of which are directly related to care management and coordination. Proven track record in management of length of stay and cost per case and effective physician relations.
*Licensure/Certification: *Licensure as an RN or other technical clinical field, if applicable.
Primary Source Verification (if applicable): *RN- Nursing- SC Labor, Licensing and Regulation (LLR): http://verify.llronline.com/LicLookup/LookupMain.aspx- or compact RN state licensing board, if applicable.*
*Knowledge/Skills: *Case Management and/or previous value-based care experience preferred. National certification in case management fields. Working knowledge of LEAN, Six Sigma, and/or other organizational efficiency/effectiveness theories and methods. Familiarity with risk stratification models. Experience in both inpatient and ambulatory or home care setting
Other: Subject matter expert on care transitions, discharge planning, continuity of care, utilization review and quality improvement concepts and practice. Must have superb written and verbal communication skills and demonstrated commitment to collaborative practice and continuous quality improvement. Fluent in system-wide PC applications Excel, Word and PowerPoint. Working knowledge of clinical systems where applicable which may include WINPFS, STAR, CareManager, etc.