Mercy Medical Center Clinton Interpreter- Nepali- part time - 20 hours in United States
3020_4710 Interpreter Service-4710
Expected Weekly Hours:
Provides bilingual/bicultural interpreting services to patients on the various clinical units of the hospital. Provides interpreter service for families and for staff members, and consults with hospital staff regarding culturally-sensitive language issues. Position requires assistance securing appointments or scheduling tests for various outpatient procedures.
Job Description Details:
PRIMARY JOB RESPONSIBILITIES AND DUTIES:
Helps facilitate successful delivery of services to linguistically diverse consumers.
Furnishes patients, physicians and other hospital personnel with interpreting and basic translation services to ensure an accurate understanding of medical conditions, treatment recommendations, and other related issues and services.
Functions as a member of the hospital team, to ensure the appropriate delivery of culturally sensitive services throughout the SPHS organization.
Provides verbal interpreter services to various departments for written consents, informational or educational publications.
Develops and maintains accurate computerized data, and daily schedules related to service requests and sources of referral. Prioritizes and completes paperwork in a timely manner.
Informs and educates patients, staff and others of Bilingual/Bicultural information and services available within the hospital. Promotes and develops strong and user-friendly professional relationships among clientele.
Provides limited verbal translation as required in patient encounters such as completing forms, medical instructions and medication schedules;
Supports the office operations by answering the telephone, taking request and/or calling patients to confirm appointments.
Works on special projects as assigned.
Maintains patient confidentiality and communicates in a professional manner at all times.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES:
Requires the level of knowledge normally acquired through obtaining a high school diploma.
Knowledge or ability to interact with patients and staff at all levels, reflective of experience gained by two (2) years’ experience in a client/patient-centered environment, preferably within Interpreting Services. Experience in a mental health environment preferred.
Position requires successful completion of state approved "Basic Medical Interpreters course" or willingness to take such course with satisfactory completion.
Position requires competent bilingual skills in English, a second language, and a level of comfort in challenging situations requiring tact and diplomacy.
Requires the ability to provide a high level of customer service with a positive approach. Must be familiar with and able to work with the diversity of cultural/socio-economic backgrounds.
Possesses good interpersonal, organizational, and time-management skills. Knowledge of computer systems helpful, using Midas and Meditech for documentation.
Assignment requires involvement in all the clinical settings of the hospital and may result in the need to exercise precautions with patients.
Fast-paced clinical and office environment with ability to adapt and prioritize to frequently changing situations.
May be subject to difficult and painful Triad-encounters that may result in significant discomfort for the patient.
Position reports to the Manager, Care Coordination or designee.
Has no responsibility supervising others.
Trinity Health's Commitment to Diversity and Inclusion
Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.
Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.
Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.
Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.