Brainlab Inc. Support Specialist (Los Angeles, CA) in Westchester, Illinois

This job was posted by : For more information, please see: Brainlab is currently recruiting a Support Specialist to serve our Radiotherapy customers in either Los Angeles, CA, Orlando, or Jacksonville, FL.Brainlab's Support Specialists perform custom installations and provide analysis and guidance for a customer utilizing the company's product portfolio.Responsibilities: Perform custom installations to establish functionality for complex radiotherapy and radiosurgery productsResolve product issues through detailed analysis and utilization of engineering expertiseUpdate and service radiotherapy/radiosurgery productsEffectively communicate with customers to understand complex problems and adequately troubleshoot issuesInstruct users in calibration checks, surveys, and maintenance of radiation therapy equipmentDeliver high level customer serviceRead, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagramsPerform periodic preventative maintenanceDemonstrate and promote Oncology Solutions products and services at client meetingsKeep abreast of new developments regarding Brainlab and competitive Oncology Solutions products and services through training and independent research and analysis