Bank of America Consumer & Small Business Controls - Sr. Business Ctrl Specialist in Westerville, Ohio

Job Description:

This position will focus on developing, implementing and operating processes and routines to ensure adherence to Enterprise policies and standards across Consumer & Small Business. Specifically, the initial assignment will be to support the Risk Identification program for identifying, prioritizing and developing narrative for top business risks in accordance with the Enterprise Risk Identification Standard OR to support the development of a program structure for managing data risk in accordance with the Enterprise Data Management Policy and the Data Capture, Data Transport and Data Use Standards and other data-related initiatives. Both programs are highly visible, regularly scrutinized by regulators and is the foundation for business risk management that is used for capital planning, strategic planning, regulatory reporting and other risk management activities. The candidate should have a strong background in business controls or risk management, broad understanding of the Consumer & Small Business organization and be a strategic thinker able to connect program elements beyond the policy requirements.

Responsibilities for the Risk Identification program include:

  • Participate in the development, management and routines and governance processes supporting Risk Identification

  • Partner with business owners to develop and enhance risk inventory

  • Partner with technology, operations, Central Risk ID and other enterprise stakeholders to drive consistent definition of risks and cross-organizational socialization and buy-in

  • Develop and maintain Consumer Risk Identification program elements, including program framework, procedures and senior leader review materials

  • Participate in regulatory exams, internal audits and other inspections, such as the annual CCAR submission

Responsibilities for the Data Management program include:

  • Participate in the development, management and routines and governance processes supporting Data Risk

  • Develop and manage Consumer FLU data issues intake process

  • Partner with technology, Enterprise Data Management and Consumer & Small Business groups to remediate issues and enhance data controls through the eDIM process

  • Develop and maintain Consumer Data Risk Program execution/procedure guide in relation to all relevant data policies and standards

  • Support business standard development in response to regulatory, audit, or compliance review exam findings for data capture and data use processes

  • Execute activities and document business requirements related to data capture, data transport and data usage as well as other key data policies and standards such as GIS access management

Assignment may change to other business controls activities over time.

Office location flexible within the U.S. This position is not My-Work eligible.


  • 5+ years of experience in program design, risk management and business controls

  • Knowledge of risk identification and capital planning activities (either within or external to BAC)

  • Knowledge of data management policies and standards

  • Knowledge of quality assurance, issue management and other risk control framework requirements

  • Proven ability to solve complex problems through root cause analysis, management by fact and collaboration across wide constituency

  • Solutions oriented-agility to adjust, react with optimism and professionalism by utilizing critical thinking skills / business acumen and resources to make sound business decisions and reduce risk

  • Demonstrated ability to work in a fast-paced environment; often with a high degree of ambiguity and prioritizing multiple tasks

  • Demonstrated ability to interact and influence all levels of the organization

  • Excellent verbal, written, and interpersonal communication skills

  • Strong MS Word, Excel, Visio, SharePoint and PowerPoint skills

Desired Skills:

  • Bachelor’s Degree or Master’s Degree

  • Working familiarity with regulatory, audit, and/or compliance disciplines

  • Analytic skills; ability to translate large quantities of data for leadership consumption

Posting Date : 04/16/2018

Location :

Utica, NY, 102 BUSINESS PARK DR (NY3102),


Westerville, OH, ALTAIR BUILDING, 600 N Cleveland Ave,

  • United States

Travel : Yes, 5% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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